X1 Sales and Lettings
4.5/5, 571 reviews
84% recommended
94% lettings valuation accuracy
89% lettings fee satisfaction

Property Features

Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ... show more Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Award winning lettings & property management | X1 Lettings

Latest Reviews

 View all Reviews 571
31st May 2024
reviewed by 'Roisin'
“The flat was inhabitable. For the last 6 months of our tenancy, we had horrific mould, damp and humidity. This was ......”
31st May 2024
reviewed by 'Phoebe Cheung'
“Phil has helped me a good tenant and Many thanks ....”
30th May 2024
reviewed by 'rebecca'
“Being the first time working with letting agent I cannot recommend Phil enough. He has been really supportive answering questions ......”
28th May 2024
reviewed by 'Yvonne'
“Phil always responds to any of my requests quickly and professionally. Dealing with Phil is like a breath of fresh ......”
26th May 2024
reviewed by 'Liam'
“I have had the pleasure of dealing with Isobel for a few years now, she has always shown great professionalism ......”
24th May 2024
reviewed by 'Karen Hollier'
“Phil is really quick with his responses and always happy to help!...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 89% £340 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
224 16 204 67 2 1 6 0 43 8
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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X1 Sales and Lettings Branches (view all 4)
Gillingham, ME4
Leeds, LS9
Liverpool, L2
Manchester, M50

“Avoid at all costs - horrendous mould and damp - windows don't open...”

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May 31,2024
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By: 'Roisin'
May 31,2024
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The flat was inhabitable. For the last 6 months of our tenancy, we had horrific mould, damp and humidity. This was initially caused by a leak in the flat above, so was not our fault, and was never treated or repaired by X1. We had mould ...
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“Phil has helped me a good tenant and Many tha......”

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May 31,2024
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By: 'Phoebe Cheung'
May 31,2024
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Phil has helped me a good tenant and Many thanks ....
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“Being the first time working with letting age......”

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May 30,2024
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By: 'rebecca'
May 30,2024
0 people found
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Being the first time working with letting agent I cannot recommend Phil enough. He has been really supportive answering questions quickly and in a way that gives me confidence in the group as a whole. In regards getting tenants in and and out this was ...
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“Phil always responds to any of my requests qu......”

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May 28,2024
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By: 'Yvonne'
May 28,2024
0 people found
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Phil always responds to any of my requests quickly and professionally. Dealing with Phil is like a breath of fresh air and I am extremely happy with the service from Phil at X1....
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“Isobel (Izzy) bowdler...”

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May 26,2024
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Isobel
By: 'Liam'
May 26,2024
0 people found
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I have had the pleasure of dealing with Isobel for a few years now, she has always shown great professionalism in everything she has done, always quick with responses to any problems we have had, very good communication. Very pleasant young lady, she’s a ...
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“Phil is really quick with his responses and a......”

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May 24,2024
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By: 'Karen Hollier'
May 24,2024
0 people found
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Phil is really quick with his responses and always happy to help!...
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By: Chloe Carr
May 24, 2024
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Hello Karen, Thank you for taking the time to leave us such fantastic feedback, we are so thrilled to hear about your 5-star experience with X1 Sales & Lettings. Best wishes, Chloe, Copywriter. ...

“The easiest move ever!...”

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May 23,2024
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isobel
By: 'Sean'
May 23,2024
0 people found
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Isobel couldn’t have made my move any easier! She made the whole transition so easy and understood exactly what my needs were. Couldn’t recommend X1 more!...
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“Isobel Bowdler has always resolved any repair......”

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May 23,2024
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Isobel
By: 'Amber'
May 23,2024
0 people found
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Isobel Bowdler has always resolved any repairs reported within a quick timeframe and has had great communication throughout....
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“HelloWith regards to sRoy Hoban revieaervice I have received......”

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May 23,2024
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By: 'Roy Hoban'
May 23,2024
0 people found
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Hello With regards to service I have received from Phil o flarhtey and the team it has been excellent. Great attention to detail and always quick to respond to any enquires I have along the way. I wouldn't hesitate to recommend his services in property ...
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By: Chloe Carr
May 23, 2024
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Hello Roy, Thanks so much for sharing your feedback on our services here at X1 Sales & Lettings, we are thrilled to hear about your 5-star experience. Best wishes, Chloe, Copywriter. ...

“Property Manager X1 The Studios...”

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May 23,2024
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By: 'Danny'
May 23,2024
0 people found
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My property manager Phil O'Flaherty is doing an excellent job in the challenging environment of the management of the X1 The Studios building. Despite my frustration with this property and the building in general, Phil is committed to being highly attentive, responsive and overall extremely ...
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By: Chloe Carr
May 23, 2024
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Hello Danny, Thank you for leaving us such great feedback, we are thrilled to hear about your 5-star experience and have passed on your kind comments. Best wishes, Chloe, Copywriter. ...

“Phil is great, he is super helpful and always......”

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May 23,2024
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By: 'CDEW'
May 23,2024
0 people found
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Phil is great, he is super helpful and always gets back to me very quickly. He is polite, professional and goes above and beyond. Thank you Phil....
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By: Chloe Carr
May 23, 2024
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Hello, Thank you for taking the time to leave us such positive feedback, we are thrilled to hear about your 5-star experience! Best wishes, Chloe, Copywriter. ...

“Phil always ahead of my plan. Handle my prope......”

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May 21,2024
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By: 'Wong'
May 21,2024
0 people found
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Phil always ahead of my plan. Handle my property in speed manner. Well done n thank q...
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By: Chloe Carr
May 21, 2024
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Hello, Thank you for taking the time to leave us such great feedback, we really appreciate your 5-star review and we will make sure to pass on the comments! Kind regards, Chloe, Copywriter. ...

“Isobel Bowdler...”

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May 20,2024
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isobel
By: 'PJ Maintenance'
May 20,2024
0 people found
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Since dealing with Isobel Bowdler with maintenance requests, I have found her to be extremely professional and very detailed with her requests. She has a very proactive attitude towards getting issues resolved. Processes invoices and works order in a timely manner at at all times ...
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By: Chloe Carr
May 21, 2024
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Hello, Thank you so much for taking the time to share your experience with X1 Sales & Lettings. We are so happy to hear about your 5-star feedback! ...

“I have used X1 for a few years now and happy ......”

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May 20,2024
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By: 'Jon'
May 20,2024
0 people found
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I have used X1 for a few years now and happy to have a management company to help if there are any issues. Phil has been great and is always very responsive....
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By: Chloe Carr
May 20, 2024
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Hello, Thank you for taking the time to leave us such positive feedback. We really appreciate your fantastic review, and will be sure to pass it on to the relevant team members. Best wishes, Chloe, Copywriter. ...

“Property Management...”

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May 20,2024
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By: 'Michael Hilton'
May 20,2024
0 people found
this helpful
Since Phil O'Flaherty took over the management of my apartment 211 the courtyard he has shown exceptional professionalism .. quick response to all my requests giving me a feeling of confidence in x1 management....
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By: Chloe Carr
May 20, 2024
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Hello Michael, Thank you for taking the time to leave us such great feedback, we are thrilled to hear about your 5-star experience with X1 Sales & Lettings. ...

“X1 - Great Letting Service...”

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May 17,2024
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By: 'Russ Fraser'
May 17,2024
0 people found
this helpful
A huge thanks to Phil for looking after my apartment for the last couple of years. Pretty much instant replies to my questions and enquiries. Fast and efficient with repairs and maintenance; keeping my tenants happy and therefore in place! All giving me peace of ...
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By: Chloe Carr
May 17, 2024
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Hello Russ, Thank you for taking the time to share your feedback with X1 Sales & Lettings, we are so happy to hear about your 5-star experience and will make sure to pass on your comments. Best wishes, Chloe, Copywriter. ...

“Isobel at X1 Sales and Lettings, Liverpool wa......”

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May 17,2024
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isobel
By: 'Alex (smarter heating)'
May 17,2024
0 people found
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Isobel at X1 Sales and Lettings, Liverpool was great with getting me on the books as a contractor. Isobel is always easy to reach and very informative on any jobs she sends across....
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By: Chloe Carr
May 17, 2024
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Hello Alex, Thank you for taking the time to leave us such a positive review, we are so happy to hear about your 5-star experience with X1 Sales & Lettings. Best wishes, Chloe, Copywriter. ...

“Avoid X1 Lettings at All Costs- Disastrous Experience. 0 stars. Dodgey Agency. Incompetent staff...”

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May 14,2024
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By: 'Emily Smith'
May 14,2024
0 people found
this helpful
Avoid X1 Lettings at All Costs- Disastrous Experience. 0 stars. My experience renting through X1 Lettings has been nothing short of a nightmare. From day one, I've been met with incompetence and negligence at every turn. Despite numerous attempts to address urgent concerns with the property, ...
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“Outstanding...”

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May 02,2024
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Annie
By: 'Michel'
May 02,2024
0 people found
this helpful
Annie is very responsive, hands on and helpful. She helped increasing my rent and provided me with a breakdown of how much i owe their company in a very clear manner....
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By: Chloe Carr
May 02, 2024
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Hello Michel, Thank you for taking the time to leave us a review regarding your experience with X1 Sales & Lettings, Gillingham Branch. We appreciate your feedback and will be sure to pass it on to the relevant team members. Kind Regards, Chloe, Copywriter. ...

“Thanks for exceptional maintenance service...”

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Apr 19,2024
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Harry
By: 'Ksenija'
Apr 19,2024
0 people found
this helpful
Harry and the team consistently demonstrate professionalism in their service. Grateful for their prompt attention to my flat's maintenance needs. Thank you for your exceptional work!...
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By: Chloe Carr
Apr 26, 2024
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Hello, We are glad to hear that your experience with X1 Sales & Lettings was so positive. We really value for your feedback and will be sure to pass this on to the relevant team members. Kind regards, Chloe, Copywriter ...

“Review of Account Manager...”

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Apr 08,2024
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By: 'Michael A Terry'
Apr 08,2024
0 people found
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I can only speak for my experience dealing with Daniel Godlewski, i know i can be quite fussy and demanding but Daniel was so polite and super-fast in replying with all the correct details every time i had a question or query. Many thanks for ...
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By: Chloe
Apr 08, 2024
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Hello Michael, thanks for taking the time to leave us a 5-star review. We are happy to hear about your positive experience with X1 Sales & Lettings and will be sure to pass on your feedback. ...

“Barely service, useless email. I dont know wh......”

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Jan 23,2024
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By: 'mark'
Jan 23,2024
1 people found
this helpful
Barely service, useless email. I dont know why their staff almost never reply emails. I can bare room problems, but they always take months to solve my contract renewal, and tenant care account never reply me email. How they trainning their staffs？...
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By: Chloe
Jan 24, 2024
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Hi Mark, We are sorry to hear that your experience with X1 has led to a 1-star review. We are looking into your review, please can you email us at [email protected] to discuss the statements made in your review. Kind Regards, Chloe, Copywriter. ...

“REVIEW OF FLAT 304 X1 THE TOWER...”

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Jan 09,2024
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Amy
By: 'Maria-Isavela'
Jan 09,2024
0 people found
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Back when I was a tenant of X1 the Tower, Amy and Lewis were really helpful and made my living experience in the tower very nice and easy. Nothing negative to comment about them...thank you....
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By: Chloe
Jan 15, 2024
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Hi Maria, we are glad to hear that your experience at X1 The Tower was so positive. We really value for your feedback and will be sure to pass this on to the relevant team members. Kind regards, Chloe, Copywriter. ...

“Very disappointed with the way we have been t......”

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Sep 11,2023
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Alana
By: 'Maroon'
Sep 11,2023
0 people found
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Very disappointed with the way we have been treated. Always giving us false information and one employee give us different informations from each other. We spent 2 weeks trying to rent or at least know if they will let us to rent. We we're communicating with ...
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“Completely useless company!Never responds t......”

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Sep 08,2023
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By: 'Zeke'
Sep 08,2023
1 people found
this helpful
Completely useless company! Never responds to emails. Those who answer the ohoen have no idea what to do. Managers always not available 3bweeks father signing a application I was still waiting for a response. Waste of my time and energy....
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“If I could vote 0 stars, I would. The most in......”

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Sep 01,2023
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By: 'Anna'
Sep 01,2023
0 people found
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If I could vote 0 stars, I would. The most incompetent, unprofessional letting agents I have ever comes across, and I've been renting for 10+ years. Beyond terrible at communication; if you have any queries or require any assistance good luck getting any kind of response from ...
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“Worst place I've ever lived in ever. The mana......”

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Aug 29,2023
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By: 'Anonymous'
Aug 29,2023
0 people found
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Worst place I've ever lived in ever. The management team are the worst and ignore your complaints I've spent past 9 months complaining about my neighbours who are constantly loud at stupid times I've given them proof and they still failed to do anything about it. ...
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“I definitely recommend X1 Tower, I am their t......”

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Aug 03,2023
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Jennaya
By: 'The X1 Tower'
Aug 03,2023
0 people found
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I definitely recommend X1 Tower, I am their tenant over three years, their properties are modern, the staffs are very polite and friendly, Jennaya Baines is very polite and friendly, she is property manager and she is handling everything very good....
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“Olivia Martin is the Senior Account Manager f......”

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Jul 11,2023
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Olivia
By: 'Ioannis Pappas'
Jul 11,2023
0 people found
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Olivia Martin is the Senior Account Manager for my property at X1 Tower in Liverpool. Since her arrival she managed to successfully resolve all the issues with the previous tenants that I was struggling for over a year. She is very professional, responsive and cares ...
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“In terms of tech and accessibility...”

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Jul 11,2023
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By: 'omar'
Jul 11,2023
0 people found
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Right from the get go being forced to complete the same form 10 times because they had created such an outdated inaccessible form that simply does not work on mobile phones (which the majority of people use in liu of a laptop)...
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Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 2:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Sales and Lettings

Regional Awards won by X1 Sales and Lettings

Individual Branch Awards

Gillingham, ME4

Liverpool, L2

Salford, M50



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